Shipping Policy

Order Processing Time

我的商店 processes most orders within 1-3 business days after payment confirmation. Please note that during major holidays or special promotional events, processing may take longer than usual.

Shipping Duration and Costs

Once your order leaves our facility, delivery to addresses within the United States generally takes between 7 and 12 business days. Shipping fees are determined by your specific order details and will be clearly shown at checkout before you finalize your purchase.

Shipment Tracking

After your order ships, we will provide tracking information so you can follow its progress. Allow some time for tracking updates to appear after dispatch.

Order Cancellations

If you want to cancel your order, please contact us within 12 hours of your purchase. Requests made after this period may not be fulfilled as order processing could already be underway.

Returns and Refunds

Returns are accepted within 14 days from the delivery date.
Customers must cover return shipping costs unless the item is damaged, defective, or incorrect.
Refunds are issued within 5-10 business days after we receive and inspect the returned product.

Additional Information

Delivery estimates may vary based on your location, customs processes, and carrier performance. Unexpected delays might occur due to weather conditions, transit interruptions, or public holidays, which are beyond our control.